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i changed my email address. how do i update with you?
February 10, 2018 10:48:57 AM
In reply to cynthia, robbinsville
Happy Saturday, Cynthia, and welcome to TD Helps!
Here at TD Bank, when looking to update personal information, such as your email address, you have a couple different ways in which this may be completed, and we'll be happy to provide you with all your options so that you may choose the one that is most convenient for you.
You're first welcome to make this change on your own directly from your Personal Online Banking. To log on, we recommend clicking here: https://go.td.com/1eaISlq.
Once you have gained access to your account(s), to update your email address, you'll want to click on the 'Customer Service' tab, which you can find towards the top, right hand side of your screen. From here, under the 'Update Profile and Preferences' section, you'll next want to click on the 'Contact Info' hyperlink. By doing so, you'll have the ability to update not only your email address, but also your home address and telephone number! You can even select the accounts you would like for this change to reflect on.
If you have any trouble making this change online, or if you'd prefer to speak with one of our Banking Specialist over the phone to have this information updated, Specialist are available to help 24 hours a day, 7 days a week. To reach a Specialist, simply dial 1-888-751-9000.
If you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope you found this information helpful, Cynthia, and please let us know if we can answer any additional questions or concerns you may have.
Have a fantastic weekend!
Brittany M, Mount Laurel
February 10, 2018 10:49:59 AM