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Terri, New York
July 8, 2015 03:22:51 PM
In reply to Terri, New York
Thanks for joining us on TD Helps, Terri.
We understand it can be frustrating when experiencing difficulties online, we'd like to offer some help! If you've forgotten your Online Banking User Name and Password, we recommend calling us directly 24/7 at 888-751-9000. After account verification, we would be happy to help reset your credentials and get you back up and running for your Online Banking. Also, you can visit us at any local TD Bank Store, during lobby hours. For lobby hours and locations, please visit http://bit.ly/TDStores.
If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
Here at TD Bank we are committed to providing you with a secure online experience that protects your confidential information. We recommend you check out: http://bit.ly/19nPcn5 for more information regarding all of our security features when it comes to our Online Banking site. If you have any other questions regarding the safety of your TD Bank online account, feel free to call us 24/7 at 800-493-7562 to speak directly with Tech Support Specialist.
We not only take Online Banking security seriously, we also take other precautions to help protect our Customers’ accounts. Please view http://bit.ly/1npPddy for more information. And did you know that TD Bank offers a free year of McAfee Internet Security to our Customers, as well as a free download of IBM Security Trusteer Rapport software? Please check out these links for more information: http://bit.ly/1xvfehm and http://bit.ly/1yNtAZG, which also includes instructions on how to take advantage of these services.
We also invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions or concerns.
Let us know if you have any other questions and take care.
Brian M., Mount Laurel
July 8, 2015 03:24:46 PM