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never authorized this transaction and they said it states on my bill that if I'm 45 days past due I am charged automatically. I assign no longer a customer, and I never have gotten a paper bill since I was set up for paperless billing and that was never on that. Can I file a dispute?
July 9, 2015 01:51:44 PM
In reply to Beverly, Felton
Welcome to the TD Helps community, Beverly.
As this pertains to your account specifically, we would need to review this further with you. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to help. Also, you may visit any TD Bank Store for assistance. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a secure message via www.tdbank.com for more information. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect Online Banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks again for stopping by and have a great day.
Brian M., Mount Laurel
July 9, 2015 02:04:05 PM