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May I ask you regarding card information registration ?
I tried to register cardholder information to use card.
But, I could not register since invalid value error occured.
In fact, I am resident of JAPAN, not USA.
However, I could not change "Country of Residence" of registration page.
This "Country of Residence" seems fixed as USA in that page.
So, how can I solve this registration to use card ?
Thank you for your answer that have solution in advance.
Koichi, Hino, Tokyo
October 26, 2014 10:59:43 AM
In reply to Koichi, Hino, Tokyo
Good morning, Koichi. Welcome to TD Helps!
We apologize for the difficulties you've experienced while registering your card online. We'd like to guide you in the right direction. To better assist you, please contact our 24/7 Banking Specialists at 888-751-9000. While you are on the phone with us, we can determine the type of the card and then offer assistance accordingly. To contact us from Japan, you may also dial 856-751-9000 via mobile telephone or calling us collect with an operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
If you are referring to TD Visa Gift Card, we recommend connecting with Customer Service at 1-888-294-2249 for assistance. Please also feel free to check out: here http://bit.ly/1cIdAj6 to read our frequently asked questions as well.
If you are referring to TD Visa Credit Card, you may contact TD Card Services by telephone at 1-888-561-8861. You may reach out to them at your earliest convenience, as they are also available 24/7.
Thank you again for joining us today, Koichi! Have a great day.
Elizabeth D, Mount Laurel
October 26, 2014 11:33:44 AM