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Steve, Rego Park
July 8, 2014 02:48:54 PM
In reply to Steve, Rego Park
We appreciate you reaching out to us on TD Helps, Steve.
When using a TD Bank ATM, you should be able to view the word "Deposit" which should be the first option listed on the left-hand side of the touchscreen. Once you've selected "Deposit" you may follow the remaining instructions to assist you:
- Select “Yes, To Continue”
- Choose the desired account type
- For deposit type, choose “check”
- Hit “Continue when ready”
- Put in your deposit
- Make sure the deposit on the screen is correct
- Then, select “Finish Deposit”
- When transaction is complete, select “no”
- You will then have the option to choose “yes or no” for your receipt, if you select “yes” you will be able to view any check images on your receipt.
Your deposit should then be completed. We also, invite you to view our Personal Deposit Account Agreement http://bit.ly/1kb17UQ for information on our Funds Availability Policy on pages 35-37.
Thanks again, for stopping by TD Helps! Hope you have an amazing day.
Yen D, Mount Laurel
July 8, 2014 02:50:30 PM
In reply to Yen, Mount Laurel
I had the same problem - there was no DEPOSIT button. Might this have something to do with the time of day (5:20am)? Or just an issue with that bank machine.
January 25, 2015 06:26:15 AM
In reply to Cindy, Ottawa
Thanks Cindy for stopping by TD Helps with your question. We are happy to point you in the right direction.
Since we see that you are writing in from Canada, if you are trying to connect to our friends to the north, please take a look at http://bit.ly/1BYRzd9 for a response from our friend at TD Canada Trust who answered a similar question.
If you have any further questions, please contact TD Canada Trust’s customer service 24/7 at 1-866-222-3456. They'd be glad to help. Additionally, you may feel free to submit your own inquiry on their TD Helps page here: http://bit.ly/1qHQQns.
We hope this information helps and you have a great day.
LiShu R, Mount Laurel
January 25, 2015 06:27:11 AM