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March 22, 2017 08:06:25 AM
In reply to Lucia, Bronx
Welcome to TD Helps, Lucia.
All mobile deposits require a minimum of one business day for verification purposes. During that time, the amount of the deposit may be listed under both the Credit and Debit columns via online banking. You may also confirm the deposit by viewing "Mobile Deposit History" in the app. We apologize for any confusion this may have caused.
We'd love to look into this personally for you however, TD Helps is not considered a secure forum and we do not have access to your personal or account information.
Please give us a call at 1-888-751-9000 so that we can review your account specifically. If you prefer, you can send us a secure message by logging into TD Bank Online here: https://go.td.com/1eaISlq or visit any TD Bank Store during lobby hours. Review this link: https://go.td.com/2k77X95 for locations and hours.
We hope to hear from you soon.
Customer Service Team, Mt. Laurel
March 22, 2017 08:09:23 AM