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December 24, 2014 06:11:15 PM
In reply to Mary, Colchester
We're sorry to hear that your deposit isn't showing in your account Mary. We'd be happy to point you in the right direction.
To best assist you, we ask that you call our 24/7 Customer Service line at 888-751-9000, upon account verification, a Customer Service Representative will be able to review your recent account history. Also, you may visit any TD Bank Store to have your account reviewed in person during normal lobby hours. For a listing of TD Bank Stores please visit http://bit.ly/TDStores.
In addition, you may also send us a secure message if you are enrolled for Online Banking. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly, however, TD Helps is considered a public forum and we do not have access to your personal/account information.
We hope to hear from you soon, Mary and have a good afternoon.
Megan K, Mount Laurel
December 24, 2014 06:12:37 PM