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The lady in customer service told me she can see it but I can't
Vincent, Fort Lauderdale
September 22, 2015 08:36:21 AM
1 person recommended this |
In reply to Vincent, Fort Lauderdale
We appreciate the visit this morning, Vincent. We understand your concern and would be glad to help.
Generally speaking, if the check deposit was made with a Teller, the first $100 is made available immediately. If you are a new account holder and your account has not been open for 30 consecutive days, Check Deposits can be held for 7-10 business days for verification purposes. After this grace period, not only will the first $100 be made available at the time of deposit but the rest of the funds will credit to your account the following business day
Deposits made at a TD Bank ATM before 8:00 PM on a business day are considered deposits made on that business day. A business day is every day except Saturdays, Sundays, and federal holidays. If you make a deposit at an ATM before 8 PM on a business day that we are open, we will consider that to be the day of your deposit. However, if you make a deposit at an ATM after 8 PM, or on a day we are not open, we will consider that the deposit was made on the next business day. Accounts that are less than 90 days old will generally see availability of funds the next business day.
You may also take a look at our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ . On pages 38-41 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please note, to view pending transactions and deposits via your TD Online Banking, please be sure to select the "Pending Transactions" tab after selecting the specific account you are speaking in regards to.
If you have any additional questions or concerns, please feel free to contact us 24/7 at 888-751-9000 or stop by any of the TD Store locations in your area. To find out TD Store locations near you, please visit: http://bit.ly/TDStores.
We hope this was helpful, Vincent. Let us know if you need anything else. Have a great day!
Yen D, Mount Laurel
September 22, 2015 08:39:33 AM
2 people recommended this