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I cashed my check into a ATM on thirsday last week and it's Tuesday and I still haven't received the rest of my check. I have bills and stuff to pay off and I'd rather not close my TD bank account already. When will I receive my money? And how can I prevent this in the future? When I cash my checks I expect to get the money immediately.
August 22, 2017 02:39:02 PM
In reply to todd, Concord
Welcome to TD Helps, Todd. We're glad to go over funds availability with you.
We'd be happy to take a look at your account and this deposit with you. We should be able to give you that date that you can expect to the funds to be released. As TD Helps is considered an unsecure forum, we do not have access to your account information. Please give us a call 24/7 at 888-751-9000 or stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc.
You may also take a look at our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
We look forward to hearing from you soon, Todd! Have a great day.
Natasha T, Mount Laurel
August 22, 2017 02:40:42 PM