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$100 of the deposit is available and the balance i still being held. Today is 2 days past the holiday. When will the balance be available? Thanks. `Hi. I deposited a check at the ATM on Sunday the 1st. I understand the the day following the holiday, if the holiday falls on the weekend, is still considered an extra day or a holiday in terms of funds availability. But today is two days past the holiday, so I'm just wondering why there is still a hold on the funds.
Lisa, Lake Worth
January 3, 2017 11:06:37 AM
In reply to Lisa, Lake Worth
Thanks for joining TD Helps today, Lisa. We'll be happy to point you in the right direction.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helped, Lisa. Enjoy the rest of your day, and Happy New Year!
Customer Service Team, Mount Laurel
January 3, 2017 11:07:14 AM