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t=those pending trascations are taking money for my check from today! why is this happening if i had enough money in it before to cover it !t? I deposited money in my account with pending transaction with enough money to cover it, today i go again and deposit my work check and those pending trascations are taking money for my check from today! why is this happening if i had enough money in it before to cover it?
September 7, 2016 07:05:16 AM
In reply to Claudia, Elizabeth
Welcome to TD Helps and thank you for sending us your question, Claudia.
Generally speaking, when making check deposits with a Teller, the first $100.00 is made available immediately. If you are a new account holder and your account has not been open for 30 consecutive days, Check Deposits can be held up to 7 business days for verification purposes. After this grace period, not only will the first $100.00 be made available at the time of deposit, but the rest of the funds will credit to your account the following business day.
Please note that there are exceptions that may cause delays in funds availability. We invite you to look at our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44 you can find our Funds Availability Policy along with information about when you'll have access to deposits.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To best assist you with your account transaction inquiry, please feel free to call 888-751-9000, 24/7 and speak with one of our Banking Specialists. After account verification, they'd be more than happy to review your account transactions and deposit with you and provide more information on the transactions in question. Also, you may visit any TD Bank Store, during lobby hours to have your account reviewed in person. For a listing of TD Bank Stores locations and hours, please see here: http://go.td.com/1f9DSJR.
If you are enrolled for online banking, you may also send a secure message using www.tdbank.com. To send a Secure Message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://go.td.com/1rvBmq8 and send a secure message.
Thank you again for writing in, Claudia. Have a good one!
LiShu R, Mount Laurel
September 7, 2016 07:07:32 AM