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April 16, 2015 09:52:11 PM
In reply to florieta, Maitland
Welcome to TD Helps, Florieta! We're glad you came here with your question regarding your debit card.
It sounds like you recently opened an account with us, which is awesome to hear! As long as you requested an ATM/Visa debit card for your new account, you should expect to receive your debit card via mail within 7-10 business days from the account opening date. Please note delays may occur depending on your Postal Office.
If you need your debit card sooner, you have the option of stopping by any TD Bank location during lobby hours and pick one up immediately! Please visit: http://bit.ly/TDStores to find a TD Bank Store and locations near you. Once at the Store, please let the Representative know that you currently have an ATM/Visa debit card being sent to you in the mail so it can be closed.
You also mentioned you didn’t want the checks you received, and with that being said, we would advise you to contact us at 888-751-9000 available 24/7. After verification, our dedicated Banking Specialists would be glad to help with looking into getting a return processed for you.
Thanks for stopping by and we hope to hear from you again!
Cameron P, Mount Laurel
April 16, 2015 09:53:11 PM