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I have not received new chip card
Coleen, Rouses Point
November 4, 2016 04:50:44 PM
In reply to Coleen, Rouses Point
We appreciate having you join us at TD Helps, Coleen. We'd be happy to help!
If you have not received an EMV Chip debit card and would like us to determine if one has been sent to you or order one for you, we ask that you contact us directly for assistance. We can be reached 24/7 at 1-888-751-9000 or you can visit any TD Bank Store during lobby hours. You can find locations and hours by clicking here: http://go.td.com/28QgINg.
If you are currently enrolled for online banking, you may also send a secure message using https://go.td.com/20QUDRQ. To send a Secure Message you must first logon to your TD Bank online profile. Once you're logged in, on the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Thanks for the question, Coleen. Let us know if there's anything else we can do for you.
Shanika A, Mount Laurel
November 4, 2016 04:51:26 PM