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Can I come into any branch and get A free check or how do I withdraw everything without a fee?
April 14, 2015 03:32:38 PM
In reply to Carl, Bristol
Thanks for joining us on TD Helps, Carl. We'd be happy to help.
On some of our accounts, there is a minimum daily balance required in order to avoid a monthly maintenance fee. If your account falls below the required minimum, the maintenance fee would be assessed on the last day of your statement cycle.
We do offer different types of accounts, each of which has its own balance requirement. We encourage you to review our Checking accounts here: http://bit.ly/1oXjGgF and our Savings accounts here: http://bit.ly/1hzzhPT to locate yours. Please note balance requirements apply to each account individually unless otherwise noted with "combined minimum balance."
Because we do not have access to your personal information since this is considered an unsecured forum , we encourage you to contact our 24/7 Customer Service line at 888-751-9000 and a Customer Service Representative would be happy to review your account with you to determine why the fee was assessed.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message." You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find location near you.
In regards to making a withdrawal from your account, you are able to debit funds by using your Debit Card at any ATM, writing a check or withdrawing funds with a Teller at any TD Store. Keep in mind that there are limits in place for Debit Card transactions and you may not be able to debit all the funds from your account via this method. For more information on your daily limit amounts, please take a look here http://bit.ly/1kb17UQ at our Personal Deposit Account Agreement (pages 43-44). It is recommended for large withdrawals, to visit a TD Store during lobby hours for assistance.
We hope this helps, Carl and we look forward to hearing from you soon.
Megan K, Mount Laurel
April 14, 2015 03:34:41 PM