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I do not have my SSN on me at the moment but I need to resolve the issue that my card keeps getting declined so I will I still be able to call support to fix this issue without my SSN on me
May 2, 2016 01:06:56 PM
In reply to Nicholas, Suffern
Welcome to TD Helps, Nicholas. We'll be glad to point you in the right direction today.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://bit.ly/TDStores.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here:http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Thanks for stopping by, Nicholas and please take care.
Alara B, Mount Laurel
May 2, 2016 01:08:00 PM