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i don't recall answer to security question and cannot log in without it ?
November 11, 2017 01:56:40 PM
1 person recommended this |
In reply to Craig, Centerville
Good afternoon, Craig, and welcome to TD Helps.
We're so sorry to hear that you're having trouble with the Security Questions for your Online Banking.
Please understand that TD Helps is not considered a secure forum of contact, and because of this we unfortunately do not have access to your account or personal information to assist you directly. However, you're welcome to call and speak with one of our Banking Specialist, and they'll be more than happy to help.
Banking Specialists are here to help 24 hours a day, 7 days a week, for your convenience, and can be reached by simply dialing 1-888-751-9000. Additionally, if you'd prefer, you're also welcome to visit a TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We apologize again that we're unable to better assist you today, Craig, but we look forward to hearing from you soon, and we hope you have a good weekend.
Brittany M, Mount Laurel
November 11, 2017 01:57:02 PM