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Corrie, Sarnia, Ontario
April 1, 2015 02:18:04 PM
In reply to Corrie, Sarnia, Ontario
Thanks for coming to TD Helps, Corrie.
We understand it can be frustrating when experiencing difficulties online, we'd like to offer some help!
As you mentioned that you have forgotten your user name, we recommend contacting us 24/7 at 888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be more than happy to assist you in retrieving your Online Banking User Name. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you are referring to your User Name on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as: Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. Also contact 855-219-8050 for help logging into the TD Go Card site.
In addition, you could also visit your local TD Bank Store during normal lobby hours, where a Representative will be able to help you. To find out TD store locations near you, please visit, http://bit.ly/TDStores.
Please keep in mind that you have reached the TD Bank US side. If you required assistance with your TD Canada Trust Online account, check out what our friends in Canada said here: http://bit.ly/1FCvilD.
Let us know if you have any other questions and take care.
Brian M., Mount Laurel
April 1, 2015 02:19:04 PM