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June 23, 2015 09:55:06 PM
In reply to Martin, Ringwood
Welcome to TD Helps and thank you for sending us your question, Martin.
If your wife is a signer on your account, she may actively enroll in Online Banking. If your wife has an ATM/Debit Card and Social Security number she may fill out the online application to access your joint account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, she will need to choose Personal from the drop down box. That will bring her to the 3 steps needed to complete the enrollment process. First, she'll have to accept the Online Banking Agreement. Then, we'll ask her to enter in her personal information (Name, Social Security number, account number, etc.) and finally, she will have to set up three security questions. After those 3 steps are completed, your wife will have immediate access to her account(s) online with her own distinct Password and User Name.
There may be pieces of information that your wife may not have in order to enroll such as a TD ATM/Visa Debit Card. That doesn't mean that she is unable to enroll! Your wife can contact us directly to enroll in Online Banking so she may view her account(s). She may contact us 24/7 at 888-751-9000 or visit a TD Store during lobby hours. To check out our hours and locations of TD Stores near you please visit http://bit.ly/TDStores. Whichever you choose, our Representatives will be happy to assist you in enrolling.
If your wife is not currently a signer on your account, you may visit any TD Bank Store during lobby hours to complete the process if you wish to add her. She'll need a valid photo ID (Passport, Driver's License, State-issued ID) and her Social Security number handy. You'll need to go in together, but she can be added to the account and then have access to online banking in just a few short days after we have everything updated!
We're always here to help, feel free to reach out to us if you have any further questions! Take care.
Justin B, Mount Laurel
June 23, 2015 09:56:29 PM