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I want to cancel my visa but I don't have the number of the card.
July 26, 2016 07:33:12 PM
In reply to Pantelis, Toronto
Good evening Pantelis, and welcome to TD Helps!
You have a few ways to close your TD Visa Debit Card. If your card has been misplaced, lost, or compromised, we do recommend getting in touch with us via phone since this will be the quickest method for you. Our Banking Specialists are available 24/7 at 888-751-9000 to assist you with this.
If you prefer, you can also stop in to see us and we can close your card that way. Once your card is closed, if you'd like to obtain a new one, a Representative will be more than happy to print one for you on the spot. Please find your nearest TD Bank Store and lobby hours here: https://go.td.com/1f9DSJR.
Or, if you like, you can also send us a Secure Message. In your request, please request to close the card specifically. You can submit a secure message by logging in to your Online Banking account here: https://go.td.com/1eaISlq, clicking the Customer Service tab, then using the Send a Message link.
If you choose to call or message us, we would also be able to submit a request to have a card mailed to the address we have on file for you. Please keep in mind that depending on the timing of your local Postal Office, your new card will arrive within 7-10 business days. If you choose to send a message and would like a new card, please include this request and your current mailing address, for verification purposes.
If you're referring to your TD Bank Visa Credit card, then please reach us 24/7 at 888-561-8861.
We also noticed that you're writing in from Toronto. We'd like to let you know that you've reach TD Bank NA in the United States. If you need to reach out to our partners up north, you may submit your inquiry via their TD Helps page here: https://go.td.com/1Iam3rB. If you wish, you may even connect with them 24/7 at 1-866-222-3456.
We're always here to help, feel free to reach out to us if you have any further questions! Take care.
Shanika A, Mount Laurel
July 26, 2016 07:33:52 PM