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I am from germany and my dad made me a debit card on my name. but I forgot ma password and my username. I have no chance to call you or visit you. Are there any other opportunities o contakt you ?
February 17, 2016 07:39:12 AM
In reply to Kathrin, Germany
Welcome to the TD Helps Community, Kathrin. We know how important it is to get access to your online account and we're more than happy to provide you with options.
Please visit: http://bit.ly/1eaISlq to reset your password. Select the account type and input your User Name. You will be prompted to answer 2 security questions and after successfully answering these questions, you'll be able to reset your password.
If you happen to be locked out of your TD Online Banking profile, or have forgotten your password to log in, we can help with retrieving this information with you. To retrieve this information we would have to speak with you for account verification purposes. You have the option of calling us outside of the United States collect from a landline telephone at (215)-569-0518. Additionally, we also have the contact number 1-856-751-9000 in which we can also offer assistance. Both numbers are conveniently available to you 24/7.
Thanks for stopping by, Kathrin and we hope this helps.
Alara B, Mount Laurel
February 17, 2016 07:49:00 AM