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March 2, 2015 06:13:10 PM
In reply to Susan, Blandford
Good evening, Susan and we're glad you joined us. We'll be glad to advise you further in this instance.
First, we'd like to reassure you that in the event of any trouble with an account transaction, we're here to assist you.
Since we're unable to review your account from here as TD Helps is considered an unsecured forum, we would advise you to give us a call as soon as possible. We're available 24/7 for you at 888-751-9000 and during your call, we can provide you with any additional information we may have about the debit or assist you in disputing the item if it's not yours.
If you prefer, you can also stop in at any TD Bank Store found here http://bit.ly/TDStores for assistance.
Or, if the charge was made with your TD Visa Credit card, you're welcome to call 888-561-8861 for assistance.
We hope this information helps, Susan and best of luck! Take care.
Kristen P, Mount Laurel
March 2, 2015 06:16:56 PM