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Darlene, Myrtle Beach, SC 29575
July 5, 2015 04:56:56 PM
In reply to Darlene, Myrtle Beach, SC 29575
Good evening Darlene,
Great to have you with us and we apologize if any error has occurred with the interest for your account.
To look into this further, we ask that you contact us directly. We're available by phone at 888-751-9000, available 24/7. After you connect with our Specialists and after account verification, we would be happy determine if you're receiving the correct rate. Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information from here to do so.
Additionally, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Or, if you prefer and you are enrolled for Online Banking with us, you can also send a Secure Message so that we can review your account further. To send a secure message you must first log in to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope this will help clear up any issue, Darlene.
Looking forward to hearing from you soon! Enjoy your Sunday evening.
Kristen P, Mount Laurel
July 5, 2015 04:58:09 PM