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Latoya/Iris, N ew York City
January 26, 2015 10:47:30 PM
In reply to Latoya/Iris, N ew York City
Thanks for stopping by TD Helps today, Iris. We're more than happy to guide you in the right direction for your Title.
We recommend contacting your local DMV first to see if they have a copy of your TD Bank Release of Lien on file; if so, that can save you a step and you may obtain a duplicate title directly from them.
However, if they do not have notification of your release on file, that's okay – we'd be happy to go over your options on how to obtain another Release of Lien!
To obtain this document, a fax is required. Please fax the following information to our Consumer Release Department at 207-755-4245:
• Your full name, address, and Social Security number • The account number, if it is available • The year, make, model, and VIN, and the date it was paid off, if available • Your request for Discharge Papers/Release of Lien • Your signature
We also recommend including your best contact phone number and your return fax number so that we can assist you as efficiently as possible. Please keep in mind that the turnaround time for the request is typically 3-5 business days.
Should you like any assistance during this process, please contact a dedicated Financial Solutions Group Representative directly at 800-937-5020, and select Option 2. Our Representatives are available 24 hours a day, 7 days a week for your convenience. You may also stop in to any of our convenient TD Bank Store locations for help. Please see: http://bit.ly/TDStores to find our Stores nearest you.
Please note that if your Auto Loan was financed via TD Auto Finance, we ask that you please contact a TD Auto Finance Representative for instructions to obtain your Release of Lien. Our partners there are available Monday through Friday 8:00 am to 10:00 pm and Saturday 8:00 am to 7:00 pm at 1-800-556-8172 to help you.
We hope this information has been helpful, Iris. Have a wonderful day.
Justin B, Mount Laurel
January 26, 2015 10:48:37 PM