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I would like to reset it
October 24, 2014 12:19:02 PM
In reply to Jerry, Brooklyn
Thank you for stopping by TD Helps, Jerry. We are more than happy to guide you in the right direction.
We understand how frustrating it can be when forgetting your login information from time to time; however, have no worries! We'd like to share a few options with you so that you can have your Password reset.
If you remember your Online Banking User Name and also have U.S. Social Security Number, you will have the option to reset your password via online by visiting http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the password field via your Online Banking. Select the account type and input your User Name and the last four digits of your Social Security number. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password.
When creating your new password, here a few tips we can share with you:
Use a combination of numbers, letters and special characters, but no spaces
Your password should be unique. Memorize it and do not disclose it to anyone else
Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.)
Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
If you don't remember your User Name, don't have Social Security Number or you're referring to your TD Bank BusinessDirect Password, please give us a call 24/7 at 800-493-7562 to speak with one of our Digital Banking Specialists. Upon proper account verification, they will be able to help you resetting your Online Banking Password in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Let us know if you have any further questions. We are always here to help. Have a pleasant day!
Megan K, Mount Laurel
October 24, 2014 12:20:13 PM