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I spent 4 months in NYC and I had my account with TD bank. When I left the states I forgot to close out my account. will it cause any problem in the future and what can I do to prevent it. thank you
August 18, 2016 02:17:41 PM
In reply to pakkaprom, NYC
Thanks for sending us your question, Pakkaprom, We'll be sure to provide you with some information today.
We'd like to let you know that we are committed to your satisfaction as a Customer. Even if you are located outside the United States, we do have some options for you to do all of your banking without the need to visit a TD Bank Store. Please note that we offer fully featured online and mobile banking services and live telephone support available 24 hours/day, 7 days/week, 365 days/year. We can best advise you of all your options to bank with us from Lima and also review your account with you if you'd like to reach us at the number just below.
If you are not currently enrolled for online banking, you can sign up by clicking here: https://go.td.com/1lU2qfY. If you have your TD Bank Visa Debit card or ATM number, and a US Social Security number. If not, you're more than welcome to contact a Specialist directly for assistance with enrollment. Please contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Once you're enrolled, you're welcome to use this service to help you keep track of your account, and you can even communicate with us whenever you'd like using our Secure Messaging service available once you log in. To do so, please log in at our full website here: https://go.td.com/1eaISlq, click on the Customer Service tab, and the use the Send a Message link to talk with us about your account questions or requests.
If you still choose to close your account, we understand and can share some instructions with you to do so.
If your account has remaining funds, the easiest way to close the account from abroad is via mailed written request. You may request to close your account and any available money will be sent to you by check. You can mail a request with the following instructions:
▪Your name ▪Your account number(s) ▪Your request to close the account(s) ▪Your current address ▪Your signature
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A.
P.O. Box 1377
Lewiston, Maine, USA 04243-1377
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit card, check, or transfer. If you choose to use this method, once the funds have been removed, please contact a Specialist 24/7 from outside the United States via phone at the number listed above. It will be necessary to make a specific request to close the account once the balance is zero, and please note, the account will not close automatically.
Or, if it's easier, you can also send a Representative your request to close your account via Secure Message as mentioned above, after logging in to your Online Banking and once your account balance is zero.
Pakkaprom, we hope this provides a bit of help for you right now.
Feel free to respond with any questions at all – have a great weekend!
Alara B, Mount Laurel
August 18, 2016 02:18:03 PM