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Hi, i opened my bank account a month ago and I still can't logg in on the Online Banking because it says the account number is incorrect. Right now im not in the U.S and is very dificult for me to contact you by Phone number.. is there anyother way i can reset my account number?
November 7, 2014 02:19:01 PM
In reply to Enrique, Caracas
Welcome to TD Helps, Enrique. We'd be happy to point you in the right direction.
If you are unable to enroll in Online Banking or if you do not recall your user name, at this time in order to retrieve these pieces of information you would need to contact us directly. You may do so from outside of the US 24/7 by dialing 856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. Once you're speaking with our Representatives, they'll be happy to assist you in either enrolling in Online Banking or recovering your user name.
If you are looking for your account number, you can find it in a couple of places. You may view your account number via your paper statements, located at the top right corner of the page or if you have checks for your account, your account number can be found on your check. It would be the second set of numbers located at the bottom of the check.
We hope this helps, Enrique and if you have any other questions please let us know.
Megan K, Mount Laurel
November 7, 2014 02:19:42 PM