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I know my password but forgot my user/log in
October 17, 2014 12:39:35 PM
In reply to Prem, Oakville
We appreciate your question on TD Helps, Prem! We apologize for any online trouble and are happy to help you log back in.
As you've mentioned that you've forgotten your user name, we ask you to please call one of our Digital Banking Specialists at your convenience, who are available 24/7. They'll be happy to help you get your account reset! They can be reached at 800-493-7562. After account verification, they’ll be able to assist you in retrieving or resetting your user name.
Please also feel free to visit any local TD Bank Store, where a Customer Service Representative will be able to help you. Please check here http://bit.ly/TDStores for TD Store locations and hours near you.
If you are referring to a TD Bank Credit Card, you may contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
If you are referring to a TD Bank Go Card, click here: http://bit.ly/1qcR0B0 to change your password. If you have any questions, please contact our 24/7 Customer Service line at 855-219-8050.
We hope we've helped you with your online access, Prem! Any other questions let us know, and enjoy your day.
Colleen B, Mount Laurel
October 17, 2014 12:41:46 PM