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April 24, 2015 09:00:08 AM
In reply to Fatimah, Edmonton
Thanks for making a stop at TD Helps, Fatimah. We understand how frustrating it can be when we forget our Online Banking password and would be glad to help.
If you remember your Online Banking User Name and also have U.S. Social Security Number, you will have the option to reset your password via online by visiting http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the password field via your Online Banking. Select the account type and input your User Name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password.
When creating your new password, here a few tips we can share with you:
-Use a combination of numbers, letters and special characters, but no spaces -Your password should be unique. Memorize it and do not disclose it to anyone else -Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.) -Use a password that differs from your other banking, email and social media accounts. Change it periodically, ideally every 90 days
Please always remember that our dedicated Banking Specialists can help you 24/7; all you need to do is to dial 888-751-9000. Upon account verification, they can reset your password in no time. You also have the option of going to your nearest TD Bank Store for assistance. Feel free to click here: http://bit.ly/TDStores for hours and locations near you.
If you've forgotten your TD Bank BusinessDirect Password, please also reach out to our Small Business team at 800-493-7562, option 2.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Additionally, if you are located in Canada and you are experiencing difficulties with your EasyWeb access, we invite you to check out: http://bit.ly/1JBkLa1. Our friend Sabrina assisted a Customer with the same issues and we believe this could help! Also, our friends in Canada can assist you further if you have any other questions. Check out their page here: http://bit.ly/1kD3iFr.
We hope this helps and please have a great weekend!
Yen D, Mount Laurel
April 24, 2015 09:01:44 AM