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Heather, N. Grafton/Worcester
April 22, 2015 03:57:08 PM
In reply to Heather, N. Grafton/Worcester
Good afternoon to you, Heather and thanks for stopping by TD Helps. We're sorry to hear that you're having trouble with your online banking and we'd be glad to assist you.
If you cannot log in, you may reset your password through our self-service option by following this link: http://bit.ly/1eaISlq . Once you’re there at the Log In page, please click on the “Trouble Logging In” link that is located under the password box. Select the account type, input your User Name and enter in the last 4 digits of your social security number. You will then be asked to answer two security questions, after successfully answering the security questions, you will be able to reset your password.
If you're currently using TD Bank BusinessDirect , please contact a Business Banking Specialist directly 24/7 at 800-493-7562, Option 2, and we'll be more than happy to assist you there with that platform.
If you are referring to your TD Bank Credit Card, feel free to reach out to us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
If you are unable to contact us via telephone, you can visit any local TD Store during lobby hours as a Customer Service Representative can assist. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If you are inquiring about any additional online banking platforms such as loans or mortgages, feel free to contact us 24/7 at 888-751-9000. Once our Banking Specialists verify your account information, they'll be able to assist.
We sure hope this information helps, Heather and have a great day!
Katherine G, Mount Laurel
April 22, 2015 04:00:16 PM