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Rob, Staten Island
November 24, 2014 03:24:34 PM
1 person recommended this |
In reply to Rob, Staten Island
Thanks for stopping by TD Helps today, Rob! We understand that you can forget your password from time to time and we'll be happy to assist you in resetting it.
If you do not remember your password but you are able to remember your username, you may reset your password through our self-service option by following this link: http://bit.ly/1eaISlq. Once you’re there at the Log In page, please click on the “Trouble Logging In” link that is located under the password box. Select the account type, input your User Name and enter in the last 4 digits of your social security number. You will then be asked to answer two security questions, after successfully answering the security questions, you will be able to reset your password. When setting up a new Password, please remember these helpful tips:
· Use a combination of numbers, letters and special characters, but no spaces.
· Your password should be unique - memorize it and do not disclose it to anyone else.
· Avoid using names, dates or numbers tied to your identity (such as birthday, family name, pets, street, etc.).
· Use a password that differs from your other banking, email, and social media accounts.
· Change your Password periodically to avoid unauthorized access.
If you do not remember either information, that is okay! Please contact our 24/7 Customer Service line at 888-751-9000. Our Banking Specialists can reset your password after your account information is verified. You can always stop by one of our many convenient Stores during lobby hours as well. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps you, Rob and please feel free to stop by again and have a great day!
Katherine G, Mount Laurel
November 24, 2014 03:26:28 PM