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September 28, 2015 10:18:50 AM
2 people recommended this |
In reply to Laurie, Bristol
Welcome to TD Helps, Laurie.
As you are experiencing difficulties with your Online Banking security questions, we ask that you connect with us directly at 888-751-9000. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2. We are available 24/7 and after account verification, we'd be happy to help get you back up and running.
If you prefer, you may also wish to visit us during lobby hours here: http://bit.ly/TDStores.
We'd also like to share a few tips for you to consider that may help you with remembering your security questions include:
-Only selecting security questions that are meaningful to you. For instance, if your pets are more important to you than your first car, select the pet question. -Avoiding abbreviations in your answer, like "NYC." instead of "New York City ". -Answers to your security questions are not case-sensitive. So you only have to remember the answer - not whether or not you capped any of the words in your answer.
For additional security question tips and other helpful hints for answering your security questions you can visit: http://bit.ly/1ikiYdw.
We hope this helps, Laurie. Have a great day.
Alara B, Mount Laurel
September 28, 2015 10:21:33 AM
1 person recommended this