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December 3, 2014 09:25:49 PM
In reply to Linda, Greenville
Thanks for reaching out to us on TD Helps today, Linda! We'll be happy to go over the ways that you can retrieve or reset your password.
If you cannot log in, you may reset your password through our self-service option by following this link: http://bit.ly/1eaISlq . Once you’re there at the Log In page, please click on the “Trouble Logging In” link that is located under the password box. Select the account type, input your User Name and enter in the last 4 digits of your social security number. You will then be asked to answer two security questions, after successfully answering the security questions, you will be able to reset your password. If you should need more assistance, feel free to reach out to us 24/7 at 888-751-9000.
If this is for a BusinessDirect logon, feel free to contact us 24/7 at 800-493-7562. Our Specialists will be happy to help you change your Password and get you back online.
If you are referring to a TD Bank credit card, you can contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
If you are unable to contact us via telephone, you can visit any local TD Store during lobby hours as Customer Service Representative can assist. Click here: http://bit.ly/TDStores to find a TD Bank near you.
For additional support on other online banking platforms, such as: TD Credit Card, Mortgage Documents, etc. please contact our 24/7 Customer Service line.
We hope this is useful to you and have a great night, Linda!
Katherine G, Mount Laurel
December 3, 2014 09:28:55 PM