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October 6, 2014 01:21:28 PM
In reply to Charles, Manahawkin
Thank you for visiting TD Helps today, Charles. We will be glad to assist you.
You have a couple of options to reset your Online Banking password. If you remember your user name and have U.S. Social Security number, you do have the option to reset your password via online by visiting http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the password field via your Online Banking. Select the account type and input your user name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password.
Just in case if you cannot remember your user name, don't have a Social Security number or you’re referring to TD Bank BusinessDirect, please give us a call 24/7 at 800-493-7562 to speak with one of our Digital Banking Specialists. Upon proper account verification, they will be able to help you gaining online access back in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores
Additionally, if you have forgotten the verification password on your account (password placed on your account for verification purposes when contacting us over the phone), you will need to visit your local TD Bank during the normally lobby hours with your valid photo ID for further assistance.
If you're referring to your password for www.tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
If you are referring to your TD Go Card account, please call us 24/7 at 855-219-8050.
Let us know if you have any further questions, Charles. We are always here to help. Have a pleasant day
Megan K, Mount Laurel
October 6, 2014 01:22:41 PM