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May 16, 2014 11:36:43 AM
2 people recommended this |
In reply to Helen, Falmouth
Welcome to TD Helps, Helen. Thanks for coming by!
Forgetting your password can be very frustrating but we are happy to help provide some direction as to how to reset it.
There are a few options we can offer you to have your password reset. Your first option is using the self-serve feature on the TD Bank website. Just follow this link that will lead you directly to the "Reset Your Password" page: http://bit.ly/1eaISlq. Once you’ve input your username, social security number, and answered the security questions successfully, you will then be asked to change your password. Your new password must be 8-32 characters long, containing both letters and numbers.
If you do not remember your username or if you’re having difficulties going through the self-serve feature, that’s okay! You can call us directly at 1-800-493-7562 to speak with an Online Banking Specialist, 24/7. After account verification, we would be happy to help you with your Online Banking password. If you prefer, you could also stop by any local TD bank Store at your earliest convenience for further assistance. To view the nearest TD Bank location along with the hours, please click here: http://bit.ly/1f9DSJR for more information.
We hope the information provided helps you with resetting your password, Helen. Let us know if you have any other questions! Enjoy your day.
Yen D, Mount Laurel
May 16, 2014 11:41:28 AM