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September 29, 2015 09:10:48 AM
In reply to Julia, Toronto
Hello Julia and thank you for coming to TD Helps today.
Noticing that you are writing to us from Canada, if you are trying to connect with our friends up to the north at TD Canada Trust, we ask you please follow this link to recover your online banking credentials: http://bit.ly/1kTKzBE. Also, our friends in Canada can assist you further if you have any other questions. Check out their page here: http://bit.ly/1kD3iFr and feel free to submit your own question there. You can also reach out to them 24/7 at 866-222-3456.
If you are referring to your TD account opened in the United States, we recommend reaching out to our 24/7 Banking Specialists directly at 888-751-9000 at your earliest convenience. Upon account verification, they'll be happy to unlock your online account in a few minutes. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. If you are referring to the Security Questions for your BusinessDirect site, we invite you to call our 24/7 Small Business Team at 800-493-7562, option 2 for immediate assistance.
Thanks again for writing in, Julia. We hope you have a wonderful day!
LiShu R, Mount Laurel
September 29, 2015 09:11:32 AM