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June 1, 2017 11:33:25 AM
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In reply to kalyani, vizag
Hi Kalyani. We're sorry to hear you've forgotten your PIN, but we'd be happy to help.
We should be able to send a PIN reminder to the address we have on file for you.
As we see you are writing in from India, the easiest way to request that we send this to you may be through secure message. This can be done through your Online or Mobile Banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. Be sure to include your current address on file for confirmation. We can generally respond within 24 hours or less.
You can also call us from outside of the United States using country code 011 at 856-751-9000 or you may call us collect with operator assistance from a landline at 215-569-0518. Our Customer Service Representatives are available 24/7 to help. If you'll be visiting us here in the United States anytime soon, please stop in to see us at any TD Bank Store during lobby hours with your debit card and we can reset the password for you. To view our locations, click here: https://go.td.com/1nq31dc.
We hope this information is helpful. Have a great day, Kalyani!
Customer Service Team, Mount Laurel
June 1, 2017 11:34:04 AM