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I have never used my debit card for cash withdrawals and now I've forgotten my pin number. What do I do?
Lucy M, Brick
July 19, 2014 11:40:35 AM
34 people recommended this |
In reply to Lucy M, Brick
Hey Lucy thanks for writing in to us here at TD Helps. We are happy to help guide you in the right direction!
There are a couple of ways we can offer you to help retrieve your pin number for your TD Debit Card. Your first option is to call us 24/7 at 1-888-751-9000. Once our dedicated Banking Specialist verifies your account, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
If you are unable to verify your account or if you prefer to sit with a Customer Service representative, you could visit us at any TD Store during lobby hours. The Representative would be able to reset your PIN number for you. For a listing of Store hours and locations, please follow this link: http://bit.ly/TDStores.
Hope this helps Lucy. Have a great one and let us know if you have any further questions.
Yen D, Mount Laurel
July 19, 2014 11:41:24 AM
3 people recommended this
I've forgotten my pin number. What do I do?
Irfan, New york
October 13, 2015 07:15:16 AM
6 people recommended this
In reply to Irfan, New york
Thanks for joining us, Irfan.
As mentioned above, you have a few options.
You may connect with our Banking Specialists, who are available 24/7, at 888-751-9000. After account verification, we would be happy to send you a PIN reminder via mail. Please allow approximately 7-10 business days for arrival.
If you wish, you may also visit us during lobby hours to reset your PIN. For help locating a TD Store near you, please check out our Store Locator here: http://bit.ly/TDStores.
We hope this helps. Should you need anything else, Irfan, please do not hesitate to let us know. Have a great day!
Yen D, Mount Laurel
October 13, 2015 07:17:45 AM
Forgot my pin number
March 3, 2017 07:42:21 AM
In reply to Su, Yangon
Thanks for joining in, Su.
We recommend reviewing the replies above as they mention what to do when you forget your PIN.
If you need to reach us from overseas, please call 856-751-9000 or 215-569-0518 collect from any landline telephone.
Have a good day!
Megan K, Mount Laurel
March 3, 2017 07:42:33 AM