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I have never used my debit card for cash withdrawals and now I've forgotten my pin number. What do I do?
Lucy M, Brick
July 19, 2014 11:40:35 AM
27 people recommended this |
In reply to Lucy M, Brick
Hey Lucy thanks for writing in to us here at TD Helps. We are happy to help guide you in the right direction!
There are a couple of ways we can offer you to help retrieve your pin number for your TD Debit Card. Your first option is to call us 24/7 at 1-888-751-9000. Once our dedicated Banking Specialist verifies your account, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
If you are unable to verify your account or if you prefer to sit with a Customer Service representative, you could visit us at any TD Store during lobby hours. The Representative would be able to reset your PIN number for you. For a listing of Store hours and locations, please follow this link: http://bit.ly/TDStores.
Hope this helps Lucy. Have a great one and let us know if you have any further questions.
Yen D, Mount Laurel
July 19, 2014 11:41:24 AM
3 people recommended this
I've forgotten my pin number. What do I do?
Irfan, New york
October 13, 2015 07:15:16 AM
5 people recommended this
In reply to Irfan, New york
Thanks for joining us, Irfan.
As mentioned above, you have a few options.
You may connect with our Banking Specialists, who are available 24/7, at 888-751-9000. After account verification, we would be happy to send you a PIN reminder via mail. Please allow approximately 7-10 business days for arrival.
If you wish, you may also visit us during lobby hours to reset your PIN. For help locating a TD Store near you, please check out our Store Locator here: http://bit.ly/TDStores.
We hope this helps. Should you need anything else, Irfan, please do not hesitate to let us know. Have a great day!
Yen D, Mount Laurel
October 13, 2015 07:17:45 AM