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Can you help me ?
July 9, 2015 02:02:38 PM
In reply to Anna, Dunwoody
We're sorry to hear this, Anna and we'd be glad to assist!
If you have forgotten the PIN for your TD Debit Card, there are a few options available for us to assist you and we would be happy to provide those options to you:
- Visit us at any TD Bank Store with proper I.D. during normal lobby hours and speak with one of our Representatives. To find TD Store locations near you, please visit, http://bit.ly/TDStores.
- You can call our Banking Specialists 24/7 at 888-751-9000. Once one of our dedicated Banking Specialists verifies your account, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your post office.
-You're able to send a secure message to our Banking Specialists by logging in to your Online Banking account. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." Be sure to verify your current address in your message and our Representatives will be glad to mail you a reminder.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Anna and have a good day.
Megan K, Mount Laurel
July 9, 2015 02:04:24 PM