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April 14, 2015 11:03:17 AM
In reply to dylon, fords
Thank you for joining us here at TD Helps, Dylon. We understand how difficult it can be to remember all the credentials! We are here to help!
First, we'd like to let you know that your User Name for TD Mobile App is the same when you access your account via your regular online banking site. If you still do not remember your User Name, please contact us 24/7 at 1-888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your Online Banking. . If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
Also you can visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you in person. Please check here http://bit.ly/TDStores for Store locations and hours near you
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy the rest of your day!
LiShu R, Mount Laurel
April 14, 2015 11:05:44 AM