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October 21, 2015 07:44:59 AM
In reply to Boruch, Lakewood
Good morning, Boruch and welcome to TD Helps on this lovely day.
We understand the importance of knowing your account balance, as you have forgotten your online banking user name, please do contact our 24/7 Banking Specialists at 888-751-9000 at your earliest convenience. After proper account verification, they'll be more than happy to retrieve your user name for you. You may also recover your user name by visiting us at your local TD Bank Store with your valid photo ID during the lobby hours, where a dedicated Store Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you. If this is regarding your TD BusinessDirect account, please call our 24/7 Small Business Team at 800-493-7562, option 2. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Additionally, if you're referring to the user name you need to log into www.tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861 for immediate assistance.
Hope to hear from you soon, Boruch. Have a great day!
LiShu R, Mount Laurel
October 21, 2015 07:47:06 AM