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to go in and get all of my information without that number if I have my debit card on me or do I need the number? With the "Remember my username" feature I got very comfortable with not having to type it in every time and forgot what it was. When the app was updated, it logged me out of that account and now I can't get back in. I know my password I just can't remember the user name.
Lauren, East Brunswick
July 20, 2016 12:34:51 PM
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In reply to Lauren, East Brunswick
We're sorry to hear that you've forgotten your user name, Lauren. We'd be glad to help.
To best assist you, we ask that you reach out to us directly. You are able to contact our Banking Specialists 24/7 by dialing 888-751-9000 (800-493-7562 option 2 for BusinessDirect). After account verification, our Representatives will be glad to help you recover your user name.
Similarly, you are able to visit us during lobby hours at any TD Store for help. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope to hear from you soon, Lauren. Have a good day.
Megan K, Mount Laurel
July 20, 2016 12:35:01 PM