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November 24, 2014 03:21:02 PM
In reply to Suckranie, Jamaica
It's great to see you today on TD Helps, Suckranie! We're sorry for any troubles you may be experiencing with your online banking and we'll be happy to help you.
We recommend contacting our 24/7 Customer Service line at 888-751-9000 at your earliest convenience. Once one of our Banking Specialists verifies your account information, they can assist you in resetting your password and verifying your user name. If you are unable to call us, you can always visit any TD Bank during lobby hours for assistance. Click here: http://bit.ly/TDStores to find a TD Bank near you.
Seeing that you are writing to us from Jamaica, you may still contact us 24 hours a day, 7 days a week from Jamaica by dialing 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Please let us know if you have any additional questions and enjoy the rest of your day, Suckranie!
Katherine G, Mount Laurel
November 24, 2014 03:23:24 PM