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I forgot my user name to log in. I had to get a new phone and I lost my note with my user name. Is there any way to have it emailed to me?
February 5, 2015 04:57:35 PM
1 person recommended this |
In reply to Danielle, Vineland
Hello Danielle, thanks for joining us here at TD Helps. We understand that every now and again, one may forget their log in information and we are happy to let you know that we are here to help!
Feel free to call us at 888-751-9000, 24/7 for further assistance, after account verification we'll be able to provide you with your user name. You may also visit a nearby TD location for this information. For a listing of our Stores and hours please check out: http://bit.ly/TDStores.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
Please understand that for the protection of your account, we are unable to provide your account or online banking information via unsecured email.
Let us know if you have any other questions and have a wonderful day!
Colleen B, Mount Laurel
February 5, 2015 04:58:24 PM
i forgot my user name to login i got a new phone and lost everything
June 17, 2017 01:52:36 PM
In reply to nancy, dover
We're sorry to hear that you lost you log in information, Nancy. With all the username and passwords needed in this day and age, we completely understand misplacing this information.
We're happy to announce that the information provided above by our friend Colleen is still accurate, and the best way to retrieve your log in credentials! As a friendly reminder, if you are looking to log into your Personal Online Banking for your Checking or Savings account, you may call 1-888-751-9000, 24 hours a day, 7 days a week to speak with a Banking Specialists. Not only will be they happy to give you access again, they'll also be happy to provide you with your username and a new password for easy access when you need to log in again.
In addition to calling, you may also visit a TD Store location if that is more convenient for you. To find the Store location nearest you, please check out the link here http://go.td.com/1f9DSJR.
We hope you enjoy your weekend, Nancy, and thanks for coming to TD Helps today!
Customer Service Team, Mount Laurel
June 17, 2017 01:53:14 PM