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May 1, 2015 01:58:13 PM
In reply to joy, bridgewater
Hi Joy and thanks for joining us today on TD Helps.
We certainly understand how frustrating it can be when you forget your user name. We'll be more than happy to guide you in the right direction. The best way to retrieve your user name for Online Banking is by contacting us directly 24/7 at 888-751-9000. Once one of our Specialists has verified you, they’ll be able to assist you in gaining access to your Online Banking.
If this is regarding your TD Bank BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
Please know, you're welcome to visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you. Please look here http://bit.ly/TDStores for a listing of TD Bank Store locations and hours near you.
Hope you find this helpful and have a lovely day!
Sandy D, Mount Laurel
May 1, 2015 01:59:36 PM