Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I forgot to endorse a check using mobile deposit will it still clear?
August 31, 2017 11:22:40 AM
In reply to Aaron, Miami
Good morning, Aaron. Welcome to TD Helps.
Typically speaking, it is always recommend that you endorse any check that is to be deposited, regardless of whether you will performing the deposit with a Teller, at an ATM, or via the Mobile Deposit feature.
We completely understand that mistakes can happen, however; it's important to note that if your check is missing an endorsement, it may be returned. Because of this, we recommend monitoring your account.
If you'd like, or if you have any additional questions or concerns, you're more than welcome to contact us directly, and we'll be happy to help.
Banking Specialists can be reached by phone by simply dialing 1-888-751-9000, 24 hours a day, 7 days a week. You're also able to connect with a Customer Service Representative at your local TD Store location, during lobby hours. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helps, Aaron, and have a great day!
Brittany M, Mount Laurel
August 31, 2017 11:22:58 AM