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I forgot my user name and password. I am from Russia.
I want to check my account. If i have money there I wanna take them.
And i wanna close my account!
How I can do it?
Kseniia, St-Petersbutg, Russia
February 4, 2015 10:23:05 PM
In reply to Kseniia, St-Petersbutg, Russia
Hey Kseniia, welcome to TD Helps. We'd hate to see you go!
For your User Name and to reset your Password, our Banking Specialists are available 24/7 to help you get you back up and running! They can be reached by dialing 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone. After account verification, they’ll be able to assist you in gaining access to your Online Banking.
To close your account, if your account has a zero balance, a Banking Specialist at the number listed above can submit your request to do so. You can also send us a secure message via your Online Banking. To send a Secure Message you must first log in to your TD Bank Online Banking profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a Secure Message" located in the “Message Center”.
If you have remaining funds in your account you can remove them from your current location by using your TD Bank Visa Debit Card/ATM Card or writing a check. Once the account balance is zero, you can contact a Banking Specialist to request that the account be closed. Please note, fees may apply when using your debit card internationally. For our current Fee Schedule please see here: http://bit.ly/1cTejgt.
Hope this helps, Kseniia! Let us know if you have any additional questions.
Cameron P, Mount Laurel
February 4, 2015 10:24:02 PM