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i got my card in TD bank N.A THE ADRRESS OF THE BANK IS IN 155 Canal street new york NY10013 USA. in 2015, Now i came back to China to get my money ready to send to this card, but i don't know the accout number ,so i asked my daughter who is now with this card in NEW YORK HAS BEEN TO THE PLACE HERE to get to know the account number, but when she tried the password i told her in the ATM , it is incorrect, what should i do if i want to send money to this card ??? we now have my card number, what should i do ?? i need to send money to this card...please help me .thanks
July 11, 2016 11:33:50 AM
In reply to junfang, beijing
We're sorry to hear that you've forgotten your user name and password, Junfang. We'd be glad to point you in the right direction.
We ask that you reach out to us directly for assistance. You are able to reach us from overseas by dialing 856-751-9000 or 215-569-0518 collect from a land line telephone. Once speaking with a Specialist, they will be glad to help you regain access to your account.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and because of this, we do not have access to your account/personal information.
We hope to hear from you soon, Junfang, and have a good day.
Megan K, Mount Laurel
July 11, 2016 11:33:59 AM