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April 15, 2015 06:42:39 AM
In reply to Edward, Ocean
Thanks for joining us here on TD Helps, Edward.
If you're referring to our overdraft service called TD Debit Card Advance, please note that this is an optional overdraft service we offer with our Checking accounts that may help you avoid debit card declines. If your account is enrolled in this service, we may allow you to authorize ATM transactions or one-time debit card purchases even if you don't have enough money available in your account. Please keep in mind that this is not a traditional form of overdraft protection. For this reason, limits for approvals for purchases or withdrawals with your card are made at the discretion of TD Bank, and no predetermined limit applies. Feel free to take a look here: http://bit.ly/1voNBCy for more details and also here: http://bit.ly/Yv0ulC for more specific information.
We also offer other forms of overdraft protection services as well. To compare all of these options, take a look here: http://bit.ly/1lx9Xko.
In case that you're not sure if you have signed up for any form of the services mentioned above, please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your account with you. Also, you may visit any TD Bank Store to have your account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Let us know if you have any other banking questions. Have a fabulous day!
LiShu R, Mount Laurel
April 15, 2015 06:45:45 AM