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I go to school in the States and my school has an Atm and I have a Candian TD bank visa card and lately, when I go to the machine to take money out it has been saying user not found what do I do?
September 25, 2017 03:59:54 PM
In reply to Kara, Frederiction
Hi Kara. Thanks for reaching out to us.
We're sorry to hear that you've had trouble using your debit card at school. We'd like to get you in touch with TD Canada Trust so that they can take a look at your account. We apologize; as you've reached us here at TD Bank in the United States, we would not have access to TD Canada Trust accounts to investigate this for you.
To with a representative at TD Canada Trust directly, please call their 24/7 Customer Service line at 866-222-3456. We also want to provide you with a link to all of TD Canada Trust's contact info. You can find that by clicking here: https://go.td.com/2tp27BR.
We're certain they'll be able to why your debit card has been declined and will work to rectify this.
We hope you have a great school year ahead, Kara! Take care.
Candice A, Mount Laurel
September 25, 2017 04:00:34 PM