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October 21, 2014 02:35:56 PM
1 person recommended this |
In reply to Richard, Ledgewood
Welcome to TD Helps, Richard and thanks for stopping by with your question. We'll be happy to help!
We're sorry to hear of any difficulty with logging in to your online account. If you haven't been able to log in with your usual user name and password, we recommend you contact us at 800-493-7562 to speak with a Digital Banking Specialist. After account verification, they can assist you in resetting your information or unlocking your account and are available 24/7 for your convenience. Please note, any change to your debit card will not affect your online account.
You also have the option of visiting us at any local TD Bank Store during lobby hours for assistance. For the hours and locations near you, please look at: http://bit.ly/TDStores.
We hope this helps, Richard. Feel free to reach out anytime! Have a good one.
Megan K, Mount Laurel
October 21, 2014 03:10:55 PM